If you have any issues or questions that the information below does not answer for you, our support team will be glad to assist:
Email: [email protected]

 

Lost or stolen card?

Don’t worry, we’ve got it under control. Call 1-800-MASTERCARD (1-800-627-8372) in the U.S.

For added peace-of-mind on purchases, Extended Warranty doubles the time period of a cardholder’s covered purchased original manufacturer or store warranty that do not exceed certain lengths.

How it works

  • Cardholders must purchase the item(s) entirely with their Mastercard for themselves or as a gift
  • Purchases are covered for a maximum number of days from the date of purchase
  • Coverage is limited to a maximum liability per claim
  • To qualify for coverage, the item cannot be damaged and the Cardholder will be asked to send in the item as salvage for review during the claims process
  • Applies to Cardholder
  • Up to $250 per event
  • Up to 60 days covered from the Date of Purchase
  • 10-day return policy
  • Claim must be reported within 60 days of incident

*Subject to applicable terms and conditions

 

Tap here to Make A Claim 

Reimburses cardholders for the costs to repair or replace a covered purchase if it is stolen or damaged within a specified period of time from the item’s purchase date.

How it works

Cardholders must purchase the item(s) entirely with their eligible Mastercard for themselves or as a gift.

Coverage is limited to the lesser of the following amounts per claim:

  • The actual cost of the covered purchase charged to the Mastercard;
  • The actual cost to repair or replace the covered purchase with an item of like kind and quality; or
  • The maximum liability per claim per item
  • Applies to Cardholder
  • Up to $1,000 per event
  • Up to 90 days covered from the Date of Purchase
  • Claim must be reported within 60 days of incident

*Subject to applicable terms and conditions

 

Tap here to Make A Claim 

Cardholders’ purchases are protected for a specified period of time from the date of purchase for a full refund should they be dissatisfied with a purchase and the store will not accept the item for return.

How it works

  • Cardholders must purchase the item(s) entirely with their Mastercard for themselves or as a gift
  • Purchases are covered for a maximum number of days from the date of purchase
  • Coverage is limited to a maximum liability per claim
  • To qualify for coverage, the item cannot be damaged and the Cardholder will be asked to send in the item as salvage for review during the claims process
  • Applies to Cardholder
  • Up to $250 per event
  • Up to 60 days covered from the Date of Purchase
  • 10-day return policy
  • Claim must be reported within 60 days of incident

*Subject to applicable terms and conditions

 

Tap here to Make A Claim 

 

Tap here to make a claim

Tap here to read more about the Mazoola Mastercard Benefits on the Mastercard website